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The Canopy - terms and conditions

                                               TERMS & CONDITIONS – PRIVATE STUDIO SESSIONS

Please read the following terms and conditions carefully before booking or attending a session. By making a booking, you agree to comply with and be bound by the following terms:

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1. Eligibility

  • All clients must complete a one-time induction session before booking a private or duo studio session. This is to ensure they understand how to safely operate the reformer equipment and follow the class format.

  • These sessions are for adults only (18+).

  • Clients who are pregnant, have injuries, or any medical condition that may limit their movement must not participate in these self-led sessions. Please book into an in-person class where appropriate guidance and support can be given.

 

2. Use of Studio

  • Clients may book a private session for individual use or shared with one other person only.

  • During your booked time, you will have exclusive use of the studio.

  • You will follow a pre-recorded reformer Pilates class, selected from our curated library. The class will be projected on the ceiling and displayed on screens for easy visibility throughout the session.

  • There will be no instructor present during these sessions. You are responsible for following the session safely and mindfully.

 

3. Health & Safety

  • By participating, you confirm that you are fit, healthy, and able to take part in physical exercise independently.

  • You are responsible for your own wellbeing during the session. If you experience pain, dizziness, or anything that feels unsafe, stop immediately and seek medical advice if needed.

  • You agree to use the reformer and studio equipment only as instructed in the induction and as demonstrated in the recorded sessions.

 

4. Cancellations & Rescheduling

  • Bookings can be cancelled or rescheduled up to 12 hours in advance to avoid a late cancellation fee.

  • No-shows or late cancellations may be charged at the full session rate.

 

5. Conduct & Respect for the Space

  • Please arrive on time and leave the studio promptly at the end of your session.

  • The studio must be left clean and in good order. Any misuse or damage to equipment may result in charges or the suspension of booking privileges.

  • No food or drink is allowed in the reformer area, except for water in a sealed bottle.

 

6. Liability

  • While every effort has been made to provide a safe and supportive environment, you take full responsibility for your own participation and physical wellbeing during each session.

  • The business and its staff accept no liability for injury, illness, or damages sustained during your time in the studio unless due to proven negligence.

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